Your privacy matters to us. This Privacy Policy explains what personal data swerte99 collects, how we use it, and the rights you have as a player on our Philippines mobile entertainment platform. Please read this page carefully before registering or using any of our services.
When you register and use swerte99, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is required to process deposits and withdrawals. During identity verification, we may request a copy of a government-issued ID to confirm your eligibility to use the platform. Technical data such as your IP address, device type, browser version, and session activity is collected automatically when you access the platform. All information collected is used solely for the purposes described in this Privacy Policy and is not shared with third parties for marketing purposes.
The personal data we collect is used to create and manage your swerte99 account, verify your identity, and process your transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Your gaming activity data helps us personalise your experience, detect unusual behaviour, and ensure the integrity of our platform for all players in the Philippines. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. We do not sell, rent, or trade your personal information to any third party under any circumstances. If you have opted in to receive promotional communications, we may contact you about relevant offers, and you may opt out at any time by contacting our support team.
All personal data collected by swerte99 is stored on secure servers with industry-standard encryption protocols in place to protect against unauthorised access, disclosure, or loss. We apply strict access controls so that only authorised personnel who need your data to perform their job functions can view it. Payment information is handled through secure, encrypted channels and is never stored in plain text on our systems. We conduct regular security reviews and vulnerability assessments to maintain the integrity of our data infrastructure. In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable Philippine data protection regulations. You are also responsible for keeping your account credentials confidential and should contact us immediately if you suspect any unauthorised access to your account.
swerte99 uses cookies and similar technologies to improve your browsing experience, remember your preferences, and keep your session active while you use the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features. We do not use third-party advertising cookies or tracking pixels that share your data with external advertisers. Analytics cookies help us understand how players navigate the platform so we can make improvements, and this data is processed in anonymised form. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the swerte99 platform, you consent to our use of cookies as described in this section.
We do not share your personal data with third parties except where it is strictly necessary to deliver our services or comply with legal obligations. We may share limited data with trusted payment processing partners to facilitate your deposits and withdrawals in Philippine pesos, and these partners are bound by their own data protection obligations. In cases where we are required by Philippine law, court order, or regulatory authority to disclose your information, we will comply with such requirements and, where permitted, notify you of the disclosure. We may also share data within our corporate group for internal administrative purposes, subject to the same privacy protections described in this policy. Any third-party service providers we engage are contractually required to handle your data securely and only for the specific purpose for which it was shared. We will never sell your personal information to data brokers or marketing companies.
As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account. If you wish to have your personal data deleted, you may submit a request to our support team, subject to any legal or regulatory obligations that require us to retain certain records. You have the right to object to or restrict the processing of your data in certain circumstances, and we will respond to such requests within a reasonable timeframe. If you believe your data privacy rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us using the email address listed in the footer of this page.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with regulatory standards. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised. If you close your account, we will cease using your data for marketing or personalisation purposes immediately, though we may retain certain records as described above. You may request information about our specific retention periods by contacting our support team. Our data retention practices are reviewed periodically to ensure they remain proportionate and compliant with current regulations.
swerte99 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so that you remain informed about how we protect your personal data. Continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have any questions about this policy or how your data is handled, please contact our support team using the email address shown in the footer below.
Your personal data is never sold, rented, or traded to any third party. We collect only what is necessary to run your account and process your transactions securely on the swerte99 platform. Your information stays with us and our trusted service partners only.
All data is stored with industry-standard encryption and protected by strict access controls. Payment details are handled through secure channels and never stored in plain text. We conduct regular security reviews to keep your information safe at all times.
You have the right to access, correct, or request deletion of your personal data at any time. Complaints may be directed to the National Privacy Commission of the Philippines. Contact our support team using the email in the footer to exercise any of your data rights.
We use only essential and analytics cookies — no third-party advertising trackers. You can manage cookie preferences through your browser settings at any time. Essential cookies are required for the platform to function and cannot be fully disabled without affecting your experience.
We keep your data only as long as required by Philippine law and our regulatory obligations. Transaction records are typically retained for a minimum of five years after account closure. Data no longer needed for any legal or operational purpose is securely deleted or anonymised.
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page always reflects the most recent revision. We recommend checking this page periodically to stay informed about how your data is handled.
If you have any questions about how swerte99 handles your personal data, our FAQ page covers the most common queries. You can also reach our support team directly using the email address listed in the footer below.